LenzAI
— Lenz AI for hotels

The front desk that never forgets.

Guests scan their key card to order food, book tours and ask reception. An AI answers the phone around the clock. Your staff get every request on their phone — and nothing is dropped.

Set up in days · no new hardware · works alongside any PMS

Old Harbour House
Room 204
Good evening, Thomas 👋
🍽
Food
Our kitchen first, then nearby favourites
🧭
Travel desk
Houseboats, tours, cabs, rentals
🛎
Reception
Towels, wifi, late checkout — just ask
Your houseboat is confirmed for Saturday, 10am. A driver will meet you at the lobby at 8:30.
How a stay runs

From key card to checkout.

Everything below runs on your guests’ and staff’s own phones. No app to download, no new hardware.

01 Live
Check-in in 30 seconds

Front desk scans the key card with their phone and types the guest’s name, phone and check-out date. From then on, everything knows who the guest is.

02 Live
The key card is the guest’s remote

Guests scan the QR on their key card (or in the room): order food, book a tour, ask reception. In your hotel’s name and colours — not ours.

03 Live
In-room dining that sells

An AI host suggests your kitchen’s dishes first, takes the order, charges it to the room or takes payment, and rings the kitchen phone. Nearby partner restaurants fill the gaps — and you earn a share.

04 Live
The phone is always answered

An AI receptionist picks up 24/7 in your guests’ language, answers questions and takes booking requests — and hands real decisions to your staff.

05Rolling out
A travel desk in every room

Houseboats, tours, transfers, bike and car rentals from vetted local operators — requested, confirmed by phone and added to the guest’s day.

06Rolling out
Every request becomes a job

Towels, a broken AC, a 6am airport drop: the right person on shift gets it on their phone, taps Got it and Done, and the AI chases anything that stalls.

07Rolling out
Feedback before it hits Google

Guests rate their stay and meals. A bad score alerts the manager while the guest is still there; every guest gets a Google review link.

08 Live
One summary every morning

Arrivals, departures, orders, open jobs, ratings and what you earned — in one page.

AI Phone Receptionist

It answers the phone, too.

Answers your hotel’s number day and night in your guests’ language, answers questions, and takes booking requests — then hands them to your staff to confirm.

Connect your hotel voice agent.
We provision a phone receptionist on your number, trained on your rooms, rates and policies.
Book a demo
Under the hood

An AI team behind your front desk.

Connect your PMS and every new booking sets the team to work — rooms, housekeeping, F&B, invoices and the morning summary. Try it with a sample booking below.

Your PMS · live arrivals

Your real arrivals. One click to run them.

Connect your property management system and today’s reservations land here — run any of them through the AI team below.

Checking…
Live console

Drop a booking in. Watch the team run it.

A booking arrives — from Booking.com, Expedia, Agoda via your PMS, or direct — and eight AI employees hand it off to each other, verified by your cameras, ending in the manager’s summary.

New booking
Room type
Booking source

Demo with sample data. In your hotel the same chain runs on your real bookings once your PMS is connected.

Agent feed

The team is on duty. Run a booking on the left to watch them work.

The team

Meet your AI employees.

Eight specialists, on duty 24/7. Not software you learn — staff you hire.

AI Reservation Manager

Syncs every OTA + direct booking, assigns rooms, locks rates.

On duty
sees via CCTV
AI Housekeeping Manager

Schedules turnarounds and camera-verifies every clean.

On duty
AI Maintenance

Pre-arrival room checks; raises work orders before guests notice.

On duty
sees via CCTV
AI Receptionist

Issues digital keys and watches the front-desk queue.

On duty
AI Sales Executive

Sends each guest a personalized welcome offer and upsell.

On duty
AI F&B Manager

Reserves breakfast, feeds the kitchen forecast.

On duty
AI Finance Assistant

Raises invoices, computes tax, reconciles every channel.

On duty
sees via CCTV
AI Security

Watches lobby & public areas — luggage, traffic, staffing.

On duty

Runs on your Hikvision cameras (cloud), or a StaffLenz edge box for any other camera brand — staff-only & public areas, never guest rooms.

Powered by StaffLenz vision

The team doesn’t guess. It watches.

StaffLenz turns your existing CCTV into ground truth — cleans get verified, queues get counted, and alerts fire before a guest ever complains.

Housekeeping verification
0%

cleans camera-verified this week

Avg turnaround
0 min

vs 30 min target

Reception queue now
0

guests waiting · desk staffed

Security alerts today
0

resolved in under 7 minutes

Staff-only & public areas · never guest rooms · on-camera analysis, human-readable output

Pricing · USD

Everything in one plan.

One monthly price per property, by size. Month to month, or two months free on annual — and setup is waived on annual.

Up to 20 rooms
Boutique
$199/month
$249 one-time setup · 300 phone minutes a month
  • AI phone receptionist, 24/7, in your guests’ language
  • QR on every room and key card: food, travel desk, reception
  • Key-card check-in — the AI knows each guest by name
  • In-room dining: charge to the room or pay online
  • Partner restaurants nearby — you earn a share on each order
  • Travel desk: tours, transfers and rentals booked for guests
  • Staff job board: requests go to the right person, chased until done
  • Guest feedback, bad-rating alerts and Google review requests
  • Daily manager summary
Start with Boutique
Most popular
21–80 rooms
Hotel
$449/month
$499 one-time setup · 1,000 phone minutes a month
  • AI phone receptionist, 24/7, in your guests’ language
  • QR on every room and key card: food, travel desk, reception
  • Key-card check-in — the AI knows each guest by name
  • In-room dining: charge to the room or pay online
  • Partner restaurants nearby — you earn a share on each order
  • Travel desk: tours, transfers and rentals booked for guests
  • Staff job board: requests go to the right person, chased until done
  • Guest feedback, bad-rating alerts and Google review requests
  • Daily manager summary
Start with Hotel
80+ rooms
Resort & Group
$6/room/mo · min $599
$999 one-time setup · 1,500 phone minutes a month
  • AI phone receptionist, 24/7, in your guests’ language
  • QR on every room and key card: food, travel desk, reception
  • Key-card check-in — the AI knows each guest by name
  • In-room dining: charge to the room or pay online
  • Partner restaurants nearby — you earn a share on each order
  • Travel desk: tours, transfers and rentals booked for guests
  • Staff job board: requests go to the right person, chased until done
  • Guest feedback, bad-rating alerts and Google review requests
  • Daily manager summary

Per room per month; the price shown is the minimum. Several properties: we quote.

Start with Resort & Group

Restaurants & cafés

QR ordering at every table with an AI waiter. Per location, and no commission on your orders.

Per location
QR Order
$49/month
$149 one-time setup — menu loaded, QR cards printed
  • QR menu and ordering at every table
  • Orders ring on the kitchen phone
  • Pay online or at the table
  • Guest feedback
Get started
Most popular
Per location
AI Waiter
$99/month
$149 one-time setup — menu loaded, QR cards printed
  • Everything in QR Order
  • AI waiter chat in any language
  • Bad-rating alerts
  • Google review requests
  • Weekly report
Get started
Per location
AI Waiter + Phone
$199/month
$149 one-time setup — menu loaded, QR cards printed
  • Everything in AI Waiter
  • AI phone line, 300 minutes
  • Reservations, takeaway and questions
  • Extra minutes billed at the standard rate
Get started

Prices in USD · plus local taxes where they apply · card payments accepted worldwide